CHOICES HEALTHCARE Charity Report

Public IRS 990 nonprofit record

CHOICES HEALTHCARE

EIN 23-2122735 · Human Services (P740)

What they do

CHOICES HEALTHCARE PROVIDES PERSONALIZED, COMPASSIONATE CARE and SUPPORT for PATIENTS and FAMILIES COPING WITH SERIOUS ILLNESS THROUGH THE END of LIFE.

Before you give

Should I give to this charity?

Easy charity check

Look at where the money went

Of every $100 spent, about $88.00 was reported for mission work. Use the spending picture below and ask what results that work produced.

Plain answer: A tax form cannot prove that a charity is doing good. It can show how the charity says it spent its money—and point out questions you should ask.

Basic facts we verified

IRS warning checkNo IRS revocation warning appears in this data.

Money report from 2024The charity has a recent tax report to read.

They explain their jobThe charity tells us what it is trying to do.

They name their leaders42 people are listed in the latest report.

You can reach themThey list contact information, so you can ask questions.

Money made simple

91.20%of revenue went to mission work88.0% of expenses · Program services

2.50%of revenue went to fundraising2.4% of expenses

$103.60spent for every $100 of revenueSpending was higher than revenue this year.

9.90%of revenue went to management and office costs9.6% of expenses

$1.53in assets for every $1 spent this yearSome assets cannot be spent right away.

14.0%of its money came from giftsOther money may come from services or investments.

Ask these three easy questions

Who did you help? Ask for a recent story or report that shows real results.
What will my money do? Ask exactly what your gift will pay for.
Is this really the charity? Give only through its official website or confirmed phone number.

Worth asking: Expenses exceeded revenue by $2,029,579 this year. Ask whether that was planned or caused by a one-time event.

Pay context: The highest compensation shown in this filing is $454,191 for STEVEN M KNAUB (CEO). Compare pay with organizations of similar size and complexity.

Bottom line: Do not decide from a name, mission statement, or tax status alone. Look at where the money went, then ask what changed, who was helped, and what your gift will do. YouCanGiveBack does not endorse or grade organizations.

Money

Financial picture

Tax year 2024

A plain-language look at the latest Form 990 figures available. These numbers help you ask better questions; they do not, by themselves, rate whether a charity is good or bad.

$100revenue

How each $100 of revenue was used

The large number compares each expense with revenue. The smaller number shows its share of total expenses.

Total reported revenue$56,317,965

Mission workProgram services$51,363,51991.20% of revenue88.0% of expenses

ManagementOffice and general costs$5,578,1479.90% of revenue9.6% of expenses

FundraisingAsking for donations$1,405,8782.50% of revenue2.4% of expenses

Total expenses$58,347,544103.60% of revenue

Expenses were greater than revenue, so the colored ring fills the available $100 and the total above 100% is shown below.

Has the pattern changed?

Colored bars = expense mix: how each year’s expenses were divided. Total expenses vs. revenue shows whether the charity spent less or more than it received. The current filing is first.

YearExpense mixDetails

2024CurrentExpense mix: 88.0% mission · 9.6% management · 2.4% fundraisingTotal expenses: 103.60% of revenue

2023Expense mix: 87.5% mission · 9.7% management · 2.8% fundraisingTotal expenses: 89.68% of revenue

2022Expense mix: 87.9% mission · 9.5% management · 2.7% fundraisingTotal expenses: 94.75% of revenue

2021Expense mix: 88.3% mission · 9.3% management · 2.4% fundraisingTotal expenses: 93.98% of revenue

2020Expense mix: 89.4% mission · 8.4% management · 2.1% fundraisingTotal expenses: 92.84% of revenue

2019Expense mix: 88.8% mission · 8.8% management · 2.3% fundraisingTotal expenses: 94.87% of revenue

2018Expense mix: 88.8% mission · 8.9% management · 2.3% fundraisingTotal expenses: 94.31% of revenue

2017Expense mix: 89.1% mission · 8.8% management · 2.1% fundraisingTotal expenses: 97.03% of revenue

Money in and money out

Revenue$56,317,965

Expenses$58,347,544

Annual shortfall $2,029,579 Expenses were higher than revenue for this filing year.

Reported spending amounts

Mission work means the Form 990 category called program services. These are reported accounting categories—not an independent measurement of results.

Mission work (program services)$51,363,519 · 88.0% of expenses

Management and office costs$5,578,147 · 9.6% of expenses

Fundraising$1,405,878 · 2.4% of expenses

See all reported dollar amounts

Revenue$56,317,965

Expenses$58,347,544

Assets$89,097,180

Income$80,212,759

Contributions$7,864,943

Mission work (program services)$51,363,519

Fundraising$1,405,878

Management and general$5,578,147

Executive compensation (total)$1,596,579

Stocks and bonds$68,439,974

Accounting fees$146,777

Investing fees$64,730

People

Leadership and board

Tax year 2024

Names, titles, time, and compensation below are reported by the organization on its Form 990.

People reported as paid

Person and titleCompensation

STEVEN M KNAUBCEO · 32 hrs/week $454,191Base $406,166 · Other $48,025

DEBRA VERMETTEVP CMO · 40 hrs/week $356,736Base $333,586 · Other $23,150

KRISTA KAE HAZENSR VICE PRESIDENT/CFO · 40 hrs/week $321,292Base $277,769 · Other $43,523

GILBERT BROWNPRESIDENT · 40 hrs/week $309,492Base $281,254 · Other $28,238

COLLEN HAZLETT-OBRIENMEDICAL DIRECTOR · 40 hrs/week $302,556Base $254,402 · Other $48,154

MARIA OLENDERMEDICAL DIRECTOR · 40 hrs/week $294,367Base $261,776 · Other $32,591

MICHAEL LINKCOO · 40 hrs/week $279,716Base $244,190 · Other $35,526

MARIA HAYESHOSPICE PHYSICIAN · 32 hrs/week $275,318Base $231,674 · Other $43,644

BRENT KEENERVICE PRESIDENT, HR · 40 hrs/week $247,164Base $199,425 · Other $47,739

JOHNATHAN TRIANTAFYLLOUHOSPICE PHYSICIAN · 40 hrs/week $246,170Base $234,621 · Other $11,549

PAIGE PAYNEVP, PT CARE · 40 hrs/week $235,475Base $196,121 · Other $39,354

BONNIE JESS LOPANEVP, CHIEF DEVELOPMENT OFFICER · 40 hrs/week $230,954Base $208,685 · Other $22,269

Compensation alone does not tell whether pay is reasonable. Consider the charity’s size, work, location, and results.

See everyone listed on the board or leadership roster (42)

STEVEN M KNAUBCEO

DEBRA VERMETTEVP CMO

KRISTA KAE HAZENSR VICE PRESIDENT/CFO

GILBERT BROWNPRESIDENT

COLLEN HAZLETT-OBRIENMEDICAL DIRECTOR

MARIA OLENDERMEDICAL DIRECTOR

MICHAEL LINKCOO

MARIA HAYESHOSPICE PHYSICIAN

BRENT KEENERVICE PRESIDENT, HR

JOHNATHAN TRIANTAFYLLOUHOSPICE PHYSICIAN

PAIGE PAYNEVP, PT CARE

BONNIE JESS LOPANEVP, CHIEF DEVELOPMENT OFFICER

RYAN DELONGASSOCIATE MEDICAL DIRECTOR

SUSAN RESAVYVICE PRESIDENT OF FAMILY SERVICES

WILLIAM WILKISONVICE CHAIR

MICHAEL K CALLAHANBOARD MEMBER

MICHAEL RIPCHINSKI MDBOARD MEMBER

LYNN MILLSBOARD MEMBER

PATRICIA HIGGINSSECRETARY

RICHARD BAILEYBOARD MEMBER

RICHARD HOGENTOGLERBOARD MEMBER

ROBERT L FRYER JRBOARD MEMBER

SHANNON GIERASCHBOARD MEMBER

STEPHANIE CARFLEYBOARD MEMBER

ADAM METZBOARD MEMBER

HANK STRAUBBOARD MEMBER

ALYSSA MOYER MDBOARD MEMBER

AMY HELMUTHBOARD MEMBER

DARA BACHMANBOARD MEMBER

DAVID GROFFBOARD MEMBER

DAVID GASPERACK DOBOARD MEMBER

DENNIS GRIESTBOARD MEMBER

GEOFFREY W EDDOWESCHAIR

GRACE NGUYEN BONDBOARD MEMBER

LORI REESEBOARD MEMBER

J DAVID SWARTLEYBOARD MEMBER

JENNIFER MATLOCKBOARD MEMBER

JOSHUA SHIPLEY MDBOARD MEMBER

JULIA JACKSONBOARD MEMBER

KAREN A BIONDOLILLOTREASURER

KYLE SNYDERBOARD MEMBER

LESLIE GORBEYBOARD MEMBER

About this charity

Recognized since: January 1980
Location: 685 GOOD DR, LANCASTER, PA 17601-2426
County: Lancaster
In care of: % STEVEN M KNAUB
Primary officer: MICHAEL LINK, CURRENT PRESIDENT & CEO

How to reach them

WebsiteVisit the charity’s website Phone(717) 295-3900 Officer phone(717) 391-2402

Filing and classification

Latest tax year: 2024
Tax period began: January 1, 2024
Return type: 990
Tax preparer: RKL LLP
NTEE classification: Human Services (P740)
IRS tax category: Nursing Care Facilities (Skilled Nursing Facilities)