BETTER BUSINESS BUREAU OF MICHIGAN FKA BETTER BUSINESS BUREAU OF WESTERN MI
EIN 38-1902531 · Education (B)
What they do
THE BETTER BUSINESS BUREAUS (BBB) MISSION is to BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY 1) CREATING A COMMUNITY of TRUSTWORTHY BUSINESSES, 2) SETTING STANDARDS for MARKETPLACE TRUST, 3) ENCOURAGING and SUPPORTING BEST PRACTICES, 4) CELEBRATING MARKETPLACE ROLE MODELS, AND; 5) DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.
Should I give to this charity?
Basic public information is available, but it is not enough to judge how well donations are used. Ask the charity for a current spending breakdown and results.
Plain answer: A tax form cannot prove that a charity is doing good. It can show how the charity says it spent its money—and point out questions you should ask.
Basic facts we verified
IRS warning checkNo IRS revocation warning appears in this data.
Money report from 2024The charity has a recent tax report to read.
They explain their jobThe charity tells us what it is trying to do.
They name their leaders18 people are listed in the latest report.
You can reach themThey list contact information, so you can ask questions.
Money made simple
Ask these three easy questions
- Who did you help? Ask for a recent story or report that shows real results.
- What will my money do? Ask exactly what your gift will pay for.
- Is this really the charity? Give only through its official website or confirmed phone number.
Worth asking: Expenses exceeded revenue by $973,795 this year. Ask whether that was planned or caused by a one-time event.
Pay context: The highest compensation shown in this filing is $208,991 for LISA FROHNAPFEL (PRESIDENT/CEO). Compare pay with organizations of similar size and complexity.
Bottom line: Do not decide from a name, mission statement, or tax status alone. Look at where the money went, then ask what changed, who was helped, and what your gift will do. YouCanGiveBack does not endorse or grade organizations.
Financial picture
A plain-language look at the latest Form 990 figures available. These numbers help you ask better questions; they do not, by themselves, rate whether a charity is good or bad.
Money in and money out
See all reported dollar amounts
Leadership and board
Names, titles, time, and compensation below are reported by the organization on its Form 990.
People reported as paid
Compensation alone does not tell whether pay is reasonable. Consider the charity’s size, work, location, and results.
See everyone listed on the board or leadership roster (18)
LISA FROHNAPFELPRESIDENT/CEO
JACK DALEYVP OF STRATEGIC GROWTH AND REVENUE
JESSICA ANN TYSONDIRECTOR
TINA KYGERSECRETARY
TIM DYEDIRECTOR
SARAH RAYMONDDIRECTOR
ROB VAN SUILICHEMIMMEDIATE PAST CHAIR
MICHAEL STAPLETONCHAIR
MARCUS JACKSONDIRECTOR
LYNN CHEN-ZHANGDIRECTOR
ADAM AUKERMANDIRECTOR
JASON REYESDIRECTOR
JANET ZAHNDIRECTOR
ERIC PAYNEDIRECTOR
DEREK STEELETREASURER
DAN MORRISONVICE CHAIR
ANDY KLINGERDIRECTOR
ANDREA OWENSDIRECTOR
About this charity
- Recognized since
- January 1942
- Location
- 3330 CLAYSTONE ST SE, GRAND RAPIDS, MI 49546-7738
- County
- Kent
- In care of
- LISA FROHNAPFEL
- Primary officer
- LISA FROHNAPFEL, PRESIDENT/CEO
How to reach them
Filing and classification
- Latest tax year
- 2024
- Tax period began
- January 1, 2024
- Return type
- 990
- Tax preparer
- DOEREN MAYHEW
- NTEE classification
- Education (B)
- IRS tax category
- Education
- Grant-giving organization
- Yes