GOODWILL INDUSTRIES OF GREATER GRAND RAPIDS INC Charity Report

Public IRS 990 nonprofit record

GOODWILL INDUSTRIES OF GREATER GRAND RAPIDS INC

EIN 38-6113049 · Employment, Job-Related (J320)

What they do

OUR MISSION IS: "CHANGING LIVES and COMMUNITIES THROUGH THE POWER of WORK." WE ACCOMPLISH THIS BY PROVIDING PROGRAMS and SERVICES to EMPLOYEES and PROGRAM PARTICIPANTS WHO COME FROM OUR COMMUNITY. THESE SERVICES INCREASE WORK and LIFE SKILLS, ADD NEW JOB SKILLS, ADDRESS WORK BARRIERS, and PROVIDE CAREER PLANNING and SUPPORT to ASSIST PEOPLE TOWARDS THEIR FULLEST WORK POTENTIAL. GOODWILL INDUSTRIES of GREATER GRAND RAPIDS HELPS INDIVIDUALS OVERCOME BARRIERS to EMPLOYMENT INCLUDING (BUT NOT LIMITED TO) DISABILITY, POVERTY, OFFENDER STATUS, LACK of BASIC EDUCATION SKILLS, and HOMELESSNESS.

Before you give

Should I give to this charity?

Easy charity check

Look at where the money went

Of every $100 spent, about $89.20 was reported for mission work. Use the spending picture below and ask what results that work produced.

Plain answer: A tax form cannot prove that a charity is doing good. It can show how the charity says it spent its money—and point out questions you should ask.

Basic facts we verified

IRS warning checkNo IRS revocation warning appears in this data.

Money report from 2025The charity has a recent tax report to read.

They explain their jobThe charity tells us what it is trying to do.

They name their leaders22 people are listed in the latest report.

You can reach themThey list contact information, so you can ask questions.

Money made simple

86.60%of revenue went to mission work89.2% of expenses · Program services

$97.12spent for every $100 of revenueRevenue covered expenses this year.

10.52%of revenue went to management and office costs10.8% of expenses

$0.79in assets for every $1 spent this yearSome assets cannot be spent right away.

23.0%of its money came from giftsOther money may come from services or investments.

Ask these three easy questions

Who did you help? Ask for a recent story or report that shows real results.
What will my money do? Ask exactly what your gift will pay for.
Is this really the charity? Give only through its official website or confirmed phone number.

Pay context: The highest compensation shown in this filing is $274,815 for JILL WALLACE (PRESIDENT AND CEO). Compare pay with organizations of similar size and complexity.

Bottom line: Do not decide from a name, mission statement, or tax status alone. Look at where the money went, then ask what changed, who was helped, and what your gift will do. YouCanGiveBack does not endorse or grade organizations.

Money

Financial picture

Tax year 2025

A plain-language look at the latest Form 990 figures available. These numbers help you ask better questions; they do not, by themselves, rate whether a charity is good or bad.

$100revenue

How each $100 of revenue was used

The large number compares each expense with revenue. The smaller number shows its share of total expenses.

Total reported revenue$46,644,554

Mission workProgram services$40,395,05486.60% of revenue89.2% of expenses

ManagementOffice and general costs$4,907,78010.52% of revenue10.8% of expenses

FundraisingAsking for donations0.00% of revenue0.0% of expenses

Revenue left after expensesReported annual surplus$1,341,7202.88% of revenueShown in gray on the chart

Total expenses$45,302,83497.12% of revenue

Gray means reported revenue left after expenses for this filing year. It does not necessarily mean cash sitting in a bank account.

Has the pattern changed?

Colored bars = expense mix: how each year’s expenses were divided. Total expenses vs. revenue shows whether the charity spent less or more than it received. The current filing is first.

YearExpense mixDetails

2025CurrentExpense mix: 89.2% mission · 10.8% management · 0.0% fundraisingTotal expenses: 97.12% of revenue

2024Expense mix: 89.1% mission · 10.9% management · 0.0% fundraisingTotal expenses: 98.80% of revenue

2023Expense mix: 89.5% mission · 10.5% management · 0.0% fundraisingTotal expenses: 97.62% of revenue

2022Expense mix: 90.2% mission · 9.8% management · 0.0% fundraisingTotal expenses: 95.65% of revenue

2021Expense mix: 91.8% mission · 8.2% management · 0.0% fundraisingTotal expenses: 86.37% of revenue

2020Expense mix: 91.6% mission · 8.4% management · 0.0% fundraisingTotal expenses: 90.86% of revenue

2019Expense mix: 91.4% mission · 8.6% management · 0.0% fundraisingTotal expenses: 97.78% of revenue

2018Expense mix: 90.9% mission · 9.1% management · 0.0% fundraisingTotal expenses: 97.67% of revenue

Money in and money out

Revenue$46,644,554

Expenses$45,302,834

Annual surplus $1,341,720 Revenue was higher than expenses for this filing year.

Reported spending amounts

Mission work means the Form 990 category called program services. These are reported accounting categories—not an independent measurement of results.

Mission work (program services)$40,395,054 · 89.2% of expenses

Management and office costs$4,907,780 · 10.8% of expenses

See all reported dollar amounts

Revenue$46,644,554

Expenses$45,302,834

Assets$35,873,648

Income$51,332,669

Contributions$10,748,722

Mission work (program services)$40,395,054

Management and general$4,907,780

Stocks and bonds$5,835,643

Accounting fees$50,530

People

Leadership and board

Tax year 2025

Names, titles, time, and compensation below are reported by the organization on its Form 990.

People reported as paid

Person and titleCompensation

JILL WALLACEPRESIDENT AND CEO · 40 hrs/week $274,815Base $259,262 · Other $15,553

DAVE BRINZACHIEF OPERATING OFFICER · 40 hrs/week $249,655Base $239,095 · Other $10,560

TONY CALCAGNOCHIEF TALENT DEV OFFICER · 40 hrs/week $156,368Base $145,688 · Other $10,680

SUSAN DOBBSVP OF HUMAN RESOURCES · 40 hrs/week $147,612Base $140,684 · Other $6,928

JENNIFER MULDERVP OF FINANCE · 40 hrs/week $147,612Base $140,684 · Other $6,928

RENATE BERZKALNSVP OF GRANDVILLE OPERATION · 40 hrs/week $133,996Base $125,118 · Other $8,878

THERESA VICKERSVP OF CAREER DEVELOPMENT · 40 hrs/week $130,088Base $125,379 · Other $4,709

KIM MADSENVP OF MARKETING · 40 hrs/week $125,864Base $121,403 · Other $4,461

Compensation alone does not tell whether pay is reasonable. Consider the charity’s size, work, location, and results.

See everyone listed on the board or leadership roster (22)

JILL WALLACEPRESIDENT AND CEO

DAVE BRINZACHIEF OPERATING OFFICER

TONY CALCAGNOCHIEF TALENT DEV OFFICER

SUSAN DOBBSVP OF HUMAN RESOURCES

JENNIFER MULDERVP OF FINANCE

RENATE BERZKALNSVP OF GRANDVILLE OPERATION

THERESA VICKERSVP OF CAREER DEVELOPMENT

KIM MADSENVP OF MARKETING

JENNIFER GREENOPDIRECTOR - THRU 6/3/25

ELIZABETH WILSONBOARD CHAIR

DENNY STURTEVANTDIRECTOR

ANTHONY ZWIERSDIRECTOR - AS OF 9/1/25

LATRICIA TRICEDIRECTOR - AS OF 9/1/25

MIKE IRWINDIRECTOR - AS OF 9/1/25

MIKE MAIERDIRECTOR

MIKE MCKELVEYDIRECTOR - AS OF 9/1/25

NICOLE MAAGDIRECTOR

DEBBIE LOCKWOODSECRETARY

SCOTT CHAUDOIRPAST BOARD CHAIR

CINDY BROWNDIRECTOR - THRU 6/3/25

BILL BRUINSMAVICE CHAIR/TREASURER

BEN STUARTDIRECTOR

About this charity

Recognized since: January 1966
Location: 3035 PRAIRIE ST SW, GRANDVILLE, MI 49418-2000
County: Kent
In care of: JILL WALLACE
Primary officer: JILL WALLACE, PRESIDENT & CEO

How to reach them

WebsiteVisit the charity’s website Phone(616) 532-4200

Filing and classification

Latest tax year: 2025
Tax period began: January 1, 2025
Return type: 990
Tax preparer: REHMANN ROBSON LLC
NTEE classification: Employment, Job-Related (J320)