GENERAL ACCOUNT AGENT ORGANIZATION

What they do

AUDIT Utilities According to The Regulatory Requirements In Their Service Territory and According to Utility Company Compliance With Customer Satisfaction for Their Services; EDUCATE End Use Customers On Utility Legislation Issues and Promote Their Involvement In The Regulatory Decision-making Process of Commissions Across The US; ENSURE Utility Services Are Provided In An Efficient and Environmentally Responsible Manner According to The Public Utility Regulatory Policy Act; FAIRNESS In Transactions Between Utilities and Their Customers, Provided With Protection Under The Law; TARIFF RELIABILITY That Ensures Sufficient Alternatives Available to Meet The Needs of Present and Future Utility Customers At Reasonable Rates; FAIR RATE of RETURN for Utility Services to Utility Investors and End Use Customers; PROTECT The Interests and Needs of A Diverse Utility Customer Base. In All of The Above, We Consider and Balance Diverse Perspectives, to Avoid Cost for Our Members.