BETTER BUSINESS BUREAU INC Charity Report

Public IRS 990 nonprofit record

BETTER BUSINESS BUREAU INC

EIN 86-0006552 · Education (B)

What they do

to BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY of TRUSTWORTHY BUSINESSES, SETTING STANDARDS for MARKETPLACE TRUST, ENCOURAGING and SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, and DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Before you give

Should I give to this charity?

Easy charity check

We do not have enough spending detail

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Basic facts we verified

IRS warning checkNo IRS revocation warning appears in this data.

Money report from 2024The charity has a recent tax report to read.

They explain their jobThe charity tells us what it is trying to do.

They name their leaders71 people are listed in the latest report.

You can reach themThey list contact information, so you can ask questions.

Money made simple

$96.10spent for every $100 of revenueRevenue covered expenses this year.

$0.74in assets for every $1 spent this yearSome assets cannot be spent right away.

5.7%of its money came from giftsOther money may come from services or investments.

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Is this really the charity? Give only through its official website or confirmed phone number.

Pay context: The highest compensation shown in this filing is $806,227 for MATTHEW M FEHLING (PRESIDENT & CEO). Compare pay with organizations of similar size and complexity.

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Money

Financial picture

Tax year 2024

A plain-language look at the latest Form 990 figures available. These numbers help you ask better questions; they do not, by themselves, rate whether a charity is good or bad.

Money in and money out

Revenue$20,730,672

Expenses$19,922,055

Annual surplus $808,617 Revenue was higher than expenses for this filing year.

See all reported dollar amounts

Revenue$20,730,672

Expenses$19,922,055

Assets$14,697,817

Income$20,750,618

Contributions$1,187,201

People

Leadership and board

Tax year 2024

Names, titles, time, and compensation below are reported by the organization on its Form 990.

People reported as paid

Person and titleCompensation

MATTHEW M FEHLINGPRESIDENT & CEO · 40 hrs/week $806,227Base $693,805 · Other $112,422

JOHN G PONDERVP & CAO · 40 hrs/week $513,549Base $493,049 · Other $20,500

CHAD R FRANKVP OF STRATEGY · 40 hrs/week $278,986Base $261,015 · Other $17,971

BRIAN J LAWLERDIR. BUS RELATIONS · 40 hrs/week $253,292Base $235,373 · Other $17,919

RICHARD CHAPMANDIR. BUS RELATIONS · 40 hrs/week $230,944Base $213,976 · Other $16,968

KORIANN MORALESVP & CPO · 40 hrs/week $209,414Base $200,669 · Other $8,745

PATTY BECKMANCFO · 40 hrs/week $191,568Base $183,807 · Other $7,761

BRENDA J WILLIAMSBUS. RELATIONS REP · 40 hrs/week $189,636Base $177,097 · Other $12,539

KATHERYNE E SCHAABDR OF COM. MRKTNG · 40 hrs/week $182,764Base $169,968 · Other $12,796

MICHAEL SEDIOVP & COO · 40 hrs/week $167,938Base $161,441 · Other $6,497

NOELLE K ROOKEVP OF PEOPLE & CUL · 40 hrs/week $166,088Base $159,788 · Other $6,300

Compensation alone does not tell whether pay is reasonable. Consider the charity’s size, work, location, and results.

See everyone listed on the board or leadership roster (71)

MATTHEW M FEHLINGPRESIDENT & CEO

JOHN G PONDERVP & CAO

CHAD R FRANKVP OF STRATEGY

BRIAN J LAWLERDIR. BUS RELATIONS

RICHARD CHAPMANDIR. BUS RELATIONS

KORIANN MORALESVP & CPO

PATTY BECKMANCFO

BRENDA J WILLIAMSBUS. RELATIONS REP

KATHERYNE E SCHAABDR OF COM. MRKTNG

MICHAEL SEDIOVP & COO

NOELLE K ROOKEVP OF PEOPLE & CUL

LA DONNA SNOWBOARD MEMBER

MARIA BARQUINBOARD MEMBER

KIM ANDERSON-MATICHBOARD MEMBER

MICHAEL GOLDFARDBOARD MEMBER

KEN STEITZBOARD MEMBER

KEN BONHAMBOARD MEMBER

MIKE BONTRAGERBOARD MEMBER

MIKE DONLEYBOARD MEMBER

PATRICK LOZANOBOARD MEMBER

MIKE LITTAUBOARD MEMBER

MIKE MCGUIRKBOARD MEMBER

NICOLE DONNELLYCHAIR

OWEN FREEMANBOARD MEMBER

VINCENT MATRANGABOARD MEMBER

PAUL CARTERBOARD MEMBER

RICHARD ARTISBOARD MEMBER

RICK DIRCKSBOARD MEMBER

ROBERT BEHICBOARD MEMBER

ROXANNE GOVARIBOARD MEMBER

RYAN BUELLBOARD MEMBER

SAINT DOMINGUEZBOARD MEMBER

STEVE MAHLUMBOARD MEMBER

STEVEN REDINGBOARD MEMBER

TODD CAHILLBOARD MEMBER

TYLER YATESBOARD MEMBER

VILLE HOUTTUBOARD MEMBER

AARON FRAZIERBOARD MEMBER

CARRIE YOUNGPAST CHAIR

DAVID DICKBOARD MEMBER

DAVE MARTINBOARD MEMBER

DAVE BURNSBOARD MEMBER

CRAIG DESHIELDSBOARD MEMBER

CHRIS SHARFNERBOARD MEMBER

CHRIS DEMARCOBOARD MEMBER

CELIA WADDINGTONBOARD MEMBER

CATHY GRAHAMBOARD MEMBER

DAVID RALLSBOARD MEMBER

CARMEN JANDACEKBOARD MEMBER

BYRAM FROSTBOARD MEMBER

BRIAN MOHRBOARD MEMBER

BRIAN BURTBOARD MEMBER

BRADLEY SMITHTREASURER

ANTHONY NARDOBOARD MEMBER

ALLEN MAXWELLBOARD MEMBER

JULIEN BRANDTBOARD MEMBER

DR PAMELA WILLIAMSONBOARD MEMBER

ED DENABOARD MEMBER

ELAINE LABEDZBOARD MEMBER

GARY SNEEDBOARD MEMBER

GERALD SMITHSONBOARD MEMBER

GLENNA GATESBOARD MEMBER

HARRY LANGENBERGBOARD MEMBER

HEIDI FEENEYBOARD MEMBER

JACQUELYN KEENANSECRETARY

JEFF NKANSAHBOARD MEMBER

JEFF PERIERABOARD MEMBER

JIMMY DUNNBOARD MEMBER

JODI LOWVICE CHAIR

JOHN CRAVENBOARD MEMBER

JONATHAN GALLAGHERBOARD MEMBER

About this charity

Recognized since: January 1945
Location: 1010 E MISSOURI AVENUE, PHOENIX, AZ 85014
County: Maricopa
In care of: PATTY BECKMAN
Primary officer: PATTY BECKMAN, CFO

How to reach them

Phone(602) 264-1721

Filing and classification

Latest tax year: 2024
Tax period began: January 1, 2024
Return type: 990
Tax preparer: WEST RHODE & ROBERTS
NTEE classification: Education (B)
IRS tax category: Education